How SmartRemit uses cookies and tracking technologies
This Cookies Policy outlines how SmartRemit utilizes cookies and other tracking technologies when you visit or use our website and mobile app. Our goal is to provide transparency regarding the data we collect and how it improves your overall experience.
Cookies are small text files stored on your device (such as a computer, tablet, or smartphone) when you access a website. They help websites remember information about your visit — like language preferences, login details, or session activity — so that your next visit is smoother and more personalised.
Cookies do not contain personal data like your name or banking details, but they may link to information that you've shared with us if you've created an account or initiated a transaction.
SmartRemit uses cookies for several key reasons:
Cookies allow our website and app to remember your settings, preferences, and session data, helping you navigate smoothly and securely.
By collecting anonymous usage data, cookies help us understand how visitors interact with our site — what works well and where improvements are needed.
Essential cookies support features such as secure login, account verification, and smooth payment flow.
We use tools like Google Analytics to track site traffic, user behaviour, and page performance — helping us improve the platform based on real user data.
Some cookies help us detect suspicious behaviour and safeguard your transactions.
| Type of Cookie | Purpose |
|---|---|
| Strictly Necessary | Required for core functionality like login, session management, and fraud detection. |
| Performance | Helps us analyse site traffic and user activity to enhance usability. |
| Functionality | Stores your preferences, such as language or region, to personalise your experience on our website or app. |
| Analytics | Provides anonymised insights into how users interact with the site. |
| Third-Party | May be set by services integrated with SmartRemit (e.g., payment processors, social media embeds). |
Most web browsers allow you to control your cookie settings through their preferences or settings menu. You can choose to:
Please be aware: disabling cookies may affect your ability to use certain features or complete transactions on SmartRemit.
By continuing to use the SmartRemit website or mobile app, you consent to our use of cookies as outlined in this policy. We encourage you to check this page regularly to stay updated on how we utilise tracking technologies.
If you have any questions about this Cookies Policy, please contact us at:
Smart Remittance PTY LTD (trading as SmartRemit)
3A/770 George Street, Sydney CBD, NSW 2000, Australia
ABN: 19 639 161 158
Last updated: 2024